Frequently Asked Questions

How do I place an order?

To place an order, browse our collection, select your desired items, choose the appropriate size and color, and click "Add to Cart." Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.

What payment methods do youaccept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), and cash on delivery.

How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website's "Track Your Order" page to get real-time updates on your shipment.

What are your shipping optionsand rates?

We offer standard and expedited shipping options. Shipping rates vary based on your location and the selected shipping method. Detailed information is available at checkout.

Is it safe to use my credit/debit card?

We accept payments via a secure online server, and we ensure the security of your details.

What is your return policy?

Refer to our policy

How do I initiate a return or exchange?

Refer to our policy

Can I exchange an item for a different size orcolor?

Yes, we offer exchanges for different sizes or colors of the same item. Please follow the return process and indicate your preference for an exchange.

How do I find the right size?

Please refer to our detailed size guide available on each product page. If you need further assistance, our customer service team is happy to help.

How do I care for my Sahyara garments?

Care instructions are provided on the product page. Following these instructions will help maintain the quality and longevity of your purchase.

How do I create an account?

Click on the "User Icon" button at the top right corner of our homepage or click here Sign Up. Fill in your details and follow the prompts to create your account.

What should I do if I forgetmy password?

Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

How do you protect my personal information?

We use industry-standard encryption and security measures to protect your personal information. For more details, please refer to our Privacy Policy.

How do I use a promo code?

Enter your promo code at checkout in the designated field. The discount will be applied to your order total.

Can I use multiple promo codes on one order?

No, only one promo code can be applied per order.

Liked An Outfit But It Is NotAvailable Online, How Do I Purchase It?

Please send an email regarding the garment that you are keen on purchasing at Sahyara.23@gmail.com and our customer care team will get in touch with you.